Choose what you are emailed about
Four emails have an off switch. The rest do not, and the reason is worth a paragraph rather than a footnote.
The four you can switch off
They are in Work setup → Automation, under Email notifications. All four are on for a new account, because they are switches you turn off rather than opt into.
| How often | |
|---|---|
| When someone joins your waitlist | One per signup. |
| When your Beacon goes out of date | At most one a week, and it stops after two you do not act on. |
| If you have not published a Beacon yet | At most two, ever. |
| When your capacity suggests you should act | For example, weeks at full with people still waiting. |
The frequency ceilings are not settings either. “How often would you like to be nagged” is not a question with a useful answer, so the app answers it once, conservatively, for everybody.
The ones with no switch
Some mail has no preference at all: the welcome email, the confirmation that your account was deleted, and notices that something irreversible or exposure-changing happened to your account.
These are not marketing and they are not nudges - they are the record of something that happened to your account. The mechanism is worth stating precisely: they have no setting to find. Nothing anywhere could be switched to silence them, rather than there being a setting the app declines to honour.
They are also deliberately bare. The deletion confirmation links to nothing at all - your account is gone, so any link would be either broken or an invitation - and a notice that something happened carries no button, because you are being told, not invited to click.
These are not your waitlist’s unsubscribe
Two different mechanisms, and they must never satisfy each other.
| These preferences | Waitlist unsubscribe | |
|---|---|---|
| Govern | Mail to you, about your account | Mail to someone else, sent on your behalf |
| Set by | You, in Work setup | The recipient, from a link in the email |
| Stored | On your settings | On their entry |
Switching every one of your own preferences off does not stop a confirmed subscriber being mailed, and it cannot - that is their decision, not yours. Equally, somebody unsubscribing never reaches into your settings. See Run a waitlist.
If you report our mail as spam
Worth knowing because the consequence is broader than people expect. A spam complaint blocks all mail to that address, not just the kind you were looking at when you pressed the button - including your own security mail, which otherwise has no off switch at all.
That is deliberate: what has been recorded is that a person objected to the sender, and the app cannot know which message they were reading. The cost is real, so it is never silent - if your own address is blocked, the Activity page says so in a banner at the top rather than leaving you to find yourself in a list.
If you want less mail, the four switches above are the mechanism. The spam button costs you more than it saves.